This Distance Sales and Digital Services Agreement (“Agreement”) is entered into between the SELLER, whose details are provided below, and the BUYER who purchases products/services electronically via the website www.vexokey.com, in accordance with the provisions of the Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.
1. PARTIES
SELLER
Trade Name: Furvexo LLC
Website: https://www.vexokey.com
E-mail: order@vexokey.com
BUYER
The real or legal person who places an order through the website www.vexokey.com, identified based on the information declared during the order process.
2. SUBJECT OF THE AGREEMENT
The subject of this Agreement is the determination of the rights and obligations of the parties regarding the sale and delivery of digital products and/or digital services ordered by the BUYER electronically through the website www.vexokey.com.
3. PRODUCT / SERVICE INFORMATION
The purchased product or service:
- Is digital in nature,
- Does not involve physical delivery,
- Is delivered electronically after the order is confirmed and payment is successfully completed.
The main characteristics of the product/service, sales price, and payment details are as stated on the order completion screen and in the invoice/e-mail sent to the BUYER.
4. DELIVERY AND PERFORMANCE
4.1. Digital products and services are delivered to the BUYER electronically within a maximum of 1 (one) hour after payment confirmation.
4.2. Delivery is carried out via e-mail, user account panel, or automatic system assignment.
4.3. The SELLER shall not be held responsible for delays or failure of delivery caused by incorrect or incomplete information provided by the BUYER.
5. PAYMENT
5.1. Payments are made via Stripe POS and/or other secure payment methods offered on the website.
5.2. No product/service delivery shall be made before payment is successfully completed.
6. RIGHT OF WITHDRAWAL
6.1. In accordance with Law No. 6502 and related regulations, there is no right of withdrawal for digital content and services that are performed instantly.
6.2. By purchasing the digital product/service, the BUYER accepts, declares, and undertakes that they do not have a right of withdrawal.
7. REFUND AND CANCELLATION
7.1. Due to their nature, digital products and services are non-refundable.
7.2. In case the product/service cannot be delivered due to a technical issue, the SELLER may, after necessary review, offer either a refund or re-delivery.
7.3. Approved refunds are processed to the original payment method within 1 to 15 business days, depending on the BUYER’s bank.
8. LIABILITY
8.1. The SELLER is responsible for ensuring that the digital products and services conform to the specifications stated in the product descriptions.
8.2. The BUYER may not use the purchased digital product/service in an unlawful manner or in a way that violates the rights of third parties.
9. FORCE MAJEURE
Neither party shall be held liable for failure to perform obligations arising from this Agreement due to force majeure events beyond their control, including but not limited to natural disasters, internet infrastructure failures, and system outages.
10. COMPETENT COURT
In the event of disputes arising from this Agreement, Consumer Arbitration Committees and Consumer Courts located at the BUYER’s place of residence or where the transaction was conducted shall have jurisdiction.
11. EFFECTIVE DATE
By placing an order through the website www.vexokey.com, the BUYER declares that they have read, understood, and accepted all provisions of this Agreement. This Agreement enters into force on the date it is electronically approved.
SELLER: Furvexo LLC
WEBSITE: www.vexokey.com
